Refund policy

Return & Refund Policy

At Luma Walk, we want you to be completely satisfied with your purchase.

Returns:

  • You may return items within 30 days of receiving your order.
  • Items must be unused, in the original packaging, and in the same condition as received.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you via email.
  • Approved refunds will be credited to your original payment method within 7-10 business days.

Exchanges:

Return Shipping:

  • Customers are responsible for return shipping costs. Shipping fees are non-refundable.